Our Privacy Policy

This privacy notice discloses the privacy practices for www.AirChairStore.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 330-259-7561 or via email using the form on the contact page.

Last updated February 25, 2010

Our Return Policy

Below are the Item Returns guidelines:

Our Guarantee

Your satisfaction guaranteed!

AirChairStore guarantees any and all merchandise purchased from us to be as good or better than described. We also guarantee that your order will be delivered free of defect in workmanship and remain so for five (5) full years. If any of our products fails to meet your expectations during the first 90 days from date of delivery, we will give you your choice of a full refund or a replacement of the product. After the 90 days, we will replace any item that fails to satisfy you due to a defect in workmanship with a product of equal or greater value.

Sunlight, moisture, and significant variations in temperature have and adverse effect on wood, even wood protected by a quality sealer. That means you need to check the wooden components of any AirChair that you hang outside for significant periods of time. If you notice any deterioration in the wood's finish, you can extend the life of your AirChair significantly by resealing the wood with a quality outdoor sealer according to manufacturer's directions at the first sign of wear. Except for the possibility of slight color fading from the sun, the fabric portions of your AirChair are virtually imperious to the elements and should serve you for many years.